Terms And Conditions

Welcome to HARSHIT'S Jewellery. These Terms & Conditions govern your access to and use of our website, products, services, and online shopping facilities available through https://zygah.com/.

By accessing, browsing, registering on, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About HARSHIT'S Jewellery

HARSHIT'S Jewellery offers jewellery, precious metal products, silver articles, decorative products, customised items, gifting products, and related products through its online platform.

We reserve the right to add, modify, discontinue, or update any product, service, category, offer, or website feature without prior notice.

2. Eligibility

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information provided by you is true, accurate, and complete.
• You will use the website only for lawful purposes.
• You will not misuse the website, its content, products, or services.

If you are purchasing on behalf of another person or organisation, you confirm that you have the necessary authority to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, weights, dimensions, colours, prices, and other information displayed on the website are accurate.

However:

• Product colours may vary slightly depending on your device or screen.
• Jewellery may have minor variations due to its handcrafted nature.
• Product photographs are for representation purposes and may not exactly reflect the actual size of the product.
• Product availability may change without prior notice.
• We reserve the right to correct any typographical, pricing, specification, or product information errors.

4. Product Pricing

All prices displayed on the website are subject to change without prior notice.

The final price payable by the customer will be the price displayed at the time of successful order placement, subject to applicable taxes, shipping charges, discounts, offers, and other applicable charges.

If a pricing or listing error occurs, HARSHIT'S Jewellery reserves the right to cancel the affected order and refund the amount paid by the customer.

5. Orders and Acceptance

Placing an order on our website does not automatically guarantee acceptance of the order.

We reserve the right to:

• Accept or reject an order.
• Cancel an order due to product availability.
• Cancel an order due to pricing or technical errors.
• Request additional information for order verification.
• Cancel an order where fraudulent or suspicious activity is suspected.

Once an order is accepted and payment is successfully received, an order confirmation may be sent to the registered email address or mobile number.

6. Payment

Customers agree to provide valid and accurate payment and billing information.

Payments must be completed through the payment methods made available on the website.

HARSHIT'S Jewellery is not responsible for payment failures caused by banks, payment gateways, card issuers, network issues, or other third-party service providers.

An order will generally be processed only after successful confirmation of payment, unless otherwise specified.

7. Jewellery and Precious Metal Products

Customers are advised to carefully review the product description, metal details, weight, size, specifications, and applicable product information before placing an order.

For products involving precious metals, gemstones, customised specifications, or made-to-order jewellery, processing and delivery timelines may differ from standard products.

Any applicable hallmark, certification, authenticity, warranty, or product documentation will be provided as applicable to the specific product.

8. Customised Products

For customised or personalised products:

• The customer is responsible for providing correct specifications and information.
• Customised products may require additional processing time.
• Customised products may not be eligible for cancellation, return, or exchange except where permitted under our applicable return policy or where the product is defective.
• Once production has started, changes to the order may not be possible.
• Additional charges may apply for special customisation requests.

Customers should carefully verify all personalised information before confirming an order.

9. Shipping and Delivery

We aim to dispatch orders within the delivery timeline communicated at the time of purchase.

Delivery timelines may vary depending on:

• Product availability.
• Product type.
• Customisation requirements.
• Delivery location.
• Courier or logistics partner.
• Public holidays or unforeseen circumstances.

Once the order has been handed over to the courier or logistics partner, delivery may be subject to the courier company's terms and operational conditions.

Customers are responsible for providing a complete and accurate delivery address and contact details.

10. Delivery Delays

While we make reasonable efforts to ensure timely delivery, HARSHIT'S Jewellery shall not be responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, transportation disruptions, strikes, government restrictions, courier delays, technical failures, or other force majeure events.

If there is an unexpected delay, we will make reasonable efforts to assist the customer.

11. Order Cancellation

Order cancellation will be subject to the cancellation policy applicable to the particular product and order.

Customised, personalised, made-to-order, or production-started products may not be cancellable.

If an order has already been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return process.

12. Returns and Exchanges

Returns and exchanges are governed by our Cancellation and Returns Policy.

Customers must inspect the package and product upon delivery and report any damage, defect, incorrect product, or missing item within the period specified in the applicable return policy.

Products returned must meet the conditions specified in our return policy.

Certain products, including customised or personalised products, may be non-returnable or non-exchangeable unless they are defective or incorrectly supplied by us.

13. Refunds

Where a refund is approved, the refund will be processed according to our applicable Cancellation and Returns Policy.

Refund processing time may depend on the payment method, bank, payment gateway, or financial institution.

Shipping charges and other non-refundable charges, where applicable, may not be included in the refund.

14. Offers and Promotions

From time to time, HARSHIT'S Jewellery may provide discounts, promotional codes, special offers, loyalty benefits, or other promotional campaigns.

Unless otherwise specified:

• Offers cannot be combined.
• Promotional codes may have specific validity periods.
• Offers may apply only to selected products.
• Offers may be subject to minimum purchase requirements.
• We reserve the right to modify or withdraw an offer at any time.

Any offer-specific terms will prevail over these general terms where applicable.

15. Account and Customer Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.

You agree to immediately notify us if you believe your account has been accessed without authorisation.

You are responsible for activities carried out through your account unless otherwise required by applicable law.

16. Website Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to the website or its systems.
• Copy, reproduce, modify, or distribute website content without permission.
• Upload malicious software or harmful code.
• Interfere with the website's security or functionality.
• Use automated systems to extract or copy website content without permission.
• Use our website or brand identity for fraudulent purposes.

We reserve the right to restrict or terminate access where misuse or violation of these Terms is identified.

17. Intellectual Property

All website content, including but not limited to:

• Brand names and logos
• Product photographs
• Product descriptions
• Graphics
• Designs
• Text
• Videos
• Website layout
• Marketing material
• Icons and other visual elements

is protected by applicable intellectual property laws and belongs to or is licensed to HARSHIT'S Jewellery and/or its respective owners.

No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

18. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics providers, social media platforms, and other service providers.

Use of such third-party services may be subject to their own terms, conditions, and privacy policies.

HARSHIT'S Jewellery is not responsible for the independent policies or practices of third-party service providers.

19. Website Availability

We try to keep the website available and functional at all times. However, temporary interruptions may occur because of:

• Maintenance
• Server issues
• Technical failures
• Internet or network problems
• Security incidents
• Third-party service interruptions
• Circumstances beyond our control

We reserve the right to modify, suspend, or discontinue any part of the website or its services when necessary.

20. Limitation of Liability

To the maximum extent permitted by applicable law, HARSHIT'S Jewellery shall not be liable for indirect, incidental, special, consequential, or business-related losses arising from the use of the website or inability to use the website.

Our liability, where legally applicable, shall be limited to the extent permitted under applicable law.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited.

21. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process information necessary for account registration, order processing, payment, delivery, customer support, communication, and other legitimate business purposes in accordance with our Privacy Policy and applicable laws.

22. Changes to These Terms

HARSHIT'S Jewellery may update these Terms & Conditions from time to time.

Any updated version will be published on this page with the revised effective or update date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

23. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from or relating to the use of the website, products, services, or these Terms shall be subject to the jurisdiction of the appropriate courts in Mumbai, Maharashtra, unless otherwise required by applicable law.

24. Contact Us

If you have any questions, concerns, complaints, or requests regarding these Terms & Conditions, products, orders, or services, please contact us:

HARSHIT'S Jewellery

Email: info@harshitsjewellery.com
Phone: +91 9869681611
Website: https://zygah.com/

We will make reasonable efforts to respond to customer queries and concerns within a reasonable period.