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FAQ

Lab-Grown Diamond FAQs

1. Are lab-grown diamonds real diamonds?
Yes. Lab-grown diamonds are 100% real diamonds. They have the same chemical composition, crystal structure, brilliance and hardness as naturally mined diamonds.

2. Do lab-grown diamonds look different from natural diamonds?
No. Lab-grown diamonds look just like natural diamonds. They offer the same sparkle, brilliance and beauty.

3. Why are lab-grown diamonds more affordable?
Lab-grown diamonds are created using advanced technology in a controlled environment, which allows you to get a larger and higher-quality diamond within your budget.

4. Are lab-grown diamonds certified?
Yes. Selected lab-grown diamonds come with an independent grading certificate that provides details about their cut, colour, clarity and carat weight.

5. Are lab-grown diamonds durable?
Yes. Lab-grown diamonds have the same hardness as natural diamonds and are suitable for everyday jewellery wear.

6. Will lab-grown diamonds lose their shine over time?
No. Diamonds do not lose their natural brilliance with age. With proper jewellery care and regular cleaning, your diamond can continue to sparkle beautifully.

7. Are lab-grown diamonds the same as cubic zirconia or moissanite?
No. Cubic zirconia and moissanite are diamond simulants, while lab-grown diamonds are real diamonds with the same basic chemical composition as natural diamonds.

8. Can lab-grown diamonds be detected by a diamond tester?
Yes. Lab-grown diamonds are real diamonds and can test as diamonds on standard diamond-testing equipment. Specialized equipment may be required to identify whether a diamond is lab-grown or mined.

9. Are lab-grown diamonds suitable for engagement rings?
Absolutely. Their beauty, durability and value make them an excellent choice for engagement rings and other special-occasion jewellery.

10. Do lab-grown diamonds have the same brilliance as natural diamonds?
Yes. A well-cut lab-grown diamond can have the same fire, brilliance and sparkle as a natural diamond.

11. Are all lab-grown diamonds the same quality?
No. Just like natural diamonds, lab-grown diamonds differ in cut, colour, clarity and carat weight. The quality depends on these characteristics and the craftsmanship of the jewellery.

12. How should I care for my diamond jewellery?
Clean your jewellery regularly with a soft cloth and mild jewellery-cleaning solution. Avoid harsh chemicals and store each piece separately to prevent scratches.

13. Can I wear my diamond jewellery every day?
Yes. Diamond jewellery is durable and can be worn daily. However, removing jewellery during heavy physical work, sports or exposure to harsh chemicals is recommended.

14. Do lab-grown diamonds have resale value?
The resale or exchange value depends on factors such as the product, diamond quality, market conditions and applicable company policies. Diamonds are best purchased for their beauty and personal significance rather than solely as an investment.

15. Why should I choose a lab-grown diamond?
Lab-grown diamonds offer real diamond quality, beautiful brilliance, excellent value and a modern alternative to traditionally mined diamonds.

Jewellery FAQs

16. Is your jewellery hallmarked?
Where applicable, jewellery is provided with the relevant hallmark or authenticity details. Product-specific information is mentioned on the respective product page.

17. What metals are used in your jewellery?
Our jewellery collections may include gold, silver and other specified materials. Please check the individual product description for exact material and purity details.

18. How do I select the correct ring size?
Please refer to our ring-size guide before placing your order. If you are unsure, our customer support team can help you choose the appropriate size.

19. Can I order customised jewellery?
Yes, customised options may be available for selected jewellery. Please contact our team with your preferred design, size or personalisation requirements.

20. How should I store my jewellery?
Store jewellery in a clean, dry place, preferably in its original box or a soft jewellery pouch. Keep different pieces separately to avoid scratches and tangling.

Order & Shipping FAQs

21. Do you provide shipping across India?
Yes. We provide Pan India shipping. Shipping details and applicable conditions are available in our Shipping Policy.

22. How can I track my order?
Once your order is dispatched, tracking details are generally shared with you so that you can monitor the delivery status.

23. How long does delivery take?
Delivery time depends on the product, order processing time and delivery location. The estimated delivery information is provided during the order process or through our customer support team.

24. Can I cancel my order after placing it?
Cancellation depends on the order status and applicable cancellation policy. Please contact our customer support team as soon as possible if you wish to cancel an order.

25. Can I return or exchange my jewellery?
Returns and exchanges are subject to the product-specific terms and our Cancellation & Returns Policy. Please review the applicable policy before placing your order.

Payment & Support FAQs

26. What payment methods are available?
Available payment methods are displayed during checkout. You can select the payment option that is most convenient for you.

27. Is online payment secure?
Yes. Payments are processed through secure payment systems. Never share your OTP, PIN or banking password with anyone.

28. What should I do if I receive a damaged product?
Please contact our customer support team as soon as possible with your order details and clear photographs/videos of the package and product so that the issue can be reviewed.

29. Do you provide a warranty?
Warranty coverage depends on the product and applicable warranty terms. Please check the product details or Warranty Policy for complete information.

30. How can I contact HARSHIT'S Jewellery?
You can contact HARSHIT'S Jewellery through the contact details provided on our website. Our team will assist you with product, order, shipping and other queries.

 
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